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Articles

ALIF: ALIF3000 f/w 1.0.1.9

Published 06-07-2020 08:11

Changes since 1.0.0.917:

  • Added Microphone support for RDP
  • Added feature to make the banner movable to 6 positions
  • Backup firmware version was not reported to AIM.
  • Audio volume was not set correctly.
  • | and \ keys on UK layout keyboard were not working
  • Left shift not working for hotkeys
  • Two mouse pointers could appear on screen after reboot.
  • Failure to launch OSD. Sometimes after a reboot or initial connection to AIM, a race condition (1 in 8) stopped the OSD from appearing.
  • Channel banner position feature.


Known Issues

  • RDP viewer does not support #, " or a space in RDP password
  • Only supports USB HID devices in version 1 that relative movements.

ALIF: AIM f/w v4.11.45022 (Hotfix)

Published 01-07-2020 08:34

Changes since f/w v4.11.45012:

  • After upgrading to 4.11, some receiver models (ALIF1002R, ALIF2020R, ALIF2000R) that were disconnected and were not previously running v4.9 firmware, will be completely missing from Receivers page. An outdated button has now been added to both the Transmitters and Receivers page to show devices that do not meet the minimum v4.9 endpoint firmware requirement.
  • NTP (Network Time Protocol) updates should work without reboot.
  • Update IP address against RDP Tx disappears in Transmitters page
  • RDP Server (Tx) Name cannot be same as that of ALIF Rx
  • Channel Type on Channel page is shown as wrong type
  • RDP should be disconnected if a different user logs in post reboot
  • Wrong configure page opened for transmitter type RDP from AIM dashboard
  • RDP session credentials were are accessible for all users after ALIF3000 reboot.
  • User is not able to login to ALIF3000 OSD with updated username.
  • When user is deleted it should be logged out from AIM's web UI
  • Add extended hotkey (0-99) support for the ALIF4000R.
  • Add Windows domain name to RDP TX configuration
  • One click removal of the stored firmware updates to easily free up space.
  • Incorrect descriptions in descriptions on general page
  • Incorrect descriptions in OSD information page


Known Issues

  • Not possible to add a Backup Manager if HTTPS connection is set. Turn off HTTPS if adding a new backup manager.
  • Extended hotkey support (0-99) not supported on the ALIF3000. This will be implemented on a future firmware version.

ALIF: ALIF4021 f/w 3.01

Published 22-06-2020 08:30

Changes since 3.01 f/w:

  • Extended channel hotkeys (0-99). Requires AIM version v4.11.45021
  • Support for Channel Banner positioning from AIM.
  • Device status for the DP Audio and Transparent USB connections were not reported to the AIM.
  • Issues resolved from firmware v3.0 only:
    • A point to point mode connection could not be made.
    • CCS-PRO - Absolute mode did not work on the OSD.

IPEPS-PLUS: f/w 2.09

Published 18-06-2020 10:39

Changes since v2.07

  • Allows the Monitor Name to be changed if you use the fixed EDID. An EDID is a data package that is provided by a monitor that describes to the host computer its capabilities, for example, what screen resolutions it supports. Included in the EDID is the Name of the monitor.

ALD-IPEPS: f/w v4.4

Published 28-05-2020 16:42

Changes since f/w: 4.3:

  • The local mouse pointer can be optionally changed from a dot to an arrow. The setting is found in the Advanced Unit Configuration page.

IPEPS & IPEPS-DA: f/w v4.4

Published 28-05-2020 16:27

Changes since f/w: 4.3:

  • The local mouse pointer can be optionally changed from a dot to an arrow. The setting is found in the Advanced Unit Configuration page.
  • OSD on the IPEPS-DA was not working properly at 640x480

XDIP f/w v1.05

Published 26-05-2020 11:59

Changes since f/w: 1.04

  • Extended size of matrix.
    • Each Receiver can now connect to a maximum number of 16 transmitter units
    • Each Transmitter unit can now be connected to 256 receiver units
  • Open RESTful API
    • An API is now available so each XDIP Receiver can be controlled from a 3rd Party controller.
    • An example App and code is available to help developers.
  • Remote Web UI
    • A web interface is available on the XDIP Receivers to enable remote channel changes. Access to the Web UI is over HTTPS and port number 8334, for example: https://:<IPADDRESS>:8334.
  • Can be used as a USB only matrix The XDIP can be used without video input as a simple USB matrix.
  • Access Password has been added
    • This is required to access the Remote Web UI and to acquire a token to change the channel via the RESTful API.

XD150FX: f/w 1.05

Published 21-05-2020 08:51

Changes since f/w: 1.03

  • FIxed a web 404 error when navigating the interface
  • Rebooting the host lost the video on some hosts.

ALIF: AIM f/w v4.11.45012

Published 21-05-2020 08:18

Changes since 4.9 f/w:

  • Adds support for ALIF4000 V3.0 release which includes
    • DisplayPort Audio – up to 8 channels on both heads
    • Independent control of the transparent high-speed USB
    • Support for resolutions up to 5120 x 2880 (5K)
  • Adds support for ALIF3000 v1.0 release which includes:
    • Adding VM’s as virtual transmitters
    • Allowing Users to set Username/password for every instance of VM
  • Adds support for Hotkey extension (10-100)
  • Adds multiuser notifications
    • Allows users to see how many people are sharing and discover who they are.
  • Allows Admin to disable USB audio device on ALIF100T series
  • Moveable Channel name
    • Allows Admin to set the position of the channel banner on a per receiver basis


NOTE:
The ALIF4000 does not support the extended hotkeys feature as at firmware version v3.0. This will be supported on a future version.

ALIF: ALIF4021: f/w 3.00

Published 18-05-2020 14:24

Changes since 2.02 f/w:

New Feature:

  • Support for 5k resolutions, including:
    • 5120 x 2880@30hz
    • 5120 x 2160@30hz
    • 5120 x 1440@60hz
  • High Frame Rate Support. Up to 240Hz (1920x1080)
  • Display is still DP v1.2, however, we have lifted any restriction on the frame rates. The pixel clock is still limited to 600Mhz.
  • DisplayPort Audio. Available on both video heads. Supporting 2, 6 or channel on each. Supports Linear PCM.
  • 1Gb Ethernet operation via CATX ports.
    • The copper 1Gb CATX ports are enabled so that it can be run on 1Gb networks instead.
    • The Adaptive AFZ setting is now turned on (same as AdderLink Infinity 2000) to aid video performance
    • Note: You can only use the 1Gb CATX or the SFP ports. Not both together.
  • Multi-Rate Ethernet via the SFP Cages
    • Support for copper SFP that does 10G, 5, 2.5 and 1GbE over CATX cables.
    • We mandate the Use of accessory SFP-CATX-MR. This is a multi-rate SFP manufactured by Marvell.
    • Will achieve 30 meters / 90 ft.at 10GbE and 100m/300ft with 5 and 2.5GbE.
  • Improved diagnostics for Support
  • Added new diagnostic tools to aid support and troubleshooting of both Product and Network.
  • New stats graphs for network usage and video performance.
  • Extra diagnostics on USB and DisplayPort performance
  • IGMP and Ping tests – to help determine network performance

DDX: f/w v3.10

Published 14-04-2020 16:36

For DDX30 and DDX10

This release fixes an issue where the DDX-CAM modules failed to upgrade when trying to upgrade to the previous firmware release (v3.09). Note: The switch will upgrade to v3.10, however, the DDX-USR's and the DDX-CAM modules will upgrade to v3.07.

ALD-IPEPS: f/w v4.3

Published 09-03-2020 14:42

Changes since f/w: 4.0
- Adheres to California IoT regulation.
- Support for keyboard F13 to F15 keys.
- Updated the USB VID/PID to use official Adder Values
- You can now upgrade on an HTTP port other than port 80.
- Fixed forward slash on US keyboards
- Fixed some PIC lockup issues that could stop the mouse and keyboard working
- Fixed an issue with not being able to obtain an IP address when DHCP Options are enabled.

California IoT regulation
To comply with the regulation, when connecting to a new or factory reset unit, you will be required to enter a password for the administrator and there is no longer a default password. A password must be alphanumeric and be at least 8 characters in length. When upgrading the firmware, the existing usernames and password persist and will remain unchanged.

IPEPS & IPEPS-DA: f/w v4.3

Published 09-03-2020 12:20

Changes since f/w: 4.0 for both IPEPS and IPEPS-DA:
- Adheres to California IoT regulation.
- Support for keyboard F13 to F15 keys.
- Updated the USB VID/PID to use official Adder Values
- You can now upgrade on an HTTP port other than port 80.
- Fixed forward slash on US keyboards
- Fixed some PIC lockup issues that could stop the mouse and keyboard working
- Fixed an issue with not being able to obtain an IP address when DHCP Options are enabled.
- Fixed the keyboard and mouse in Private mode does not work with a USB connection.

Changes for IPEPS-DA only:
- Fixed OSD size as Video Resolutions below 1024x768 made is unreadable.
- Shows the number of Remote and Local users on the OSD and VNC Viewer
- Fixed auto video calibration failing when using 1280x1024.
- Fixed an issue where the keyboard did not work on older hosts until a remote VNC connection was established.
- Added Portuguese keyboard layout support
- Added support for LDAP filters
- Mouse and Keyboard contention timeout between local and remote users can be configured.

California IoT regulation
To comply with the regulation, when connecting to a new or factory reset unit, you will be required to enter a password for the administrator and there is no longer a default password. A password must be alphanumeric and be at least 8 characters in length. When upgrading the firmware, the existing usernames and password persist and will remain unchanged.

XD150FX: f/w 1.03

Published 18-02-2020 16:12

Changes since f/w: 1.02
- EDID is parsed to ensure that no unsupported modes are included before passing them to the host.
- Fixed Video Input Definition byte in EDID
- Add support for GigaLight 10G SFPs

IPEPS-PLUS: f/w 2.05

Published 18-02-2020 15:23

Changes since f/w: 2.0

- Option to turn off High-Speed USB for ALIF100T compatibility.
- Added Local and Remote notifications and Activity monitor
- Added Inter User Switching Time. Only the local or remote user can interact with the host at any one time. If there is no activity then control can be established after the idle timeout. The default is 2 seconds.
- Fixed mouse latency on local port when used with a DVA-UB
- Fixed mouse calibration setting which could be reset to default if the host was rebooted, IPEPS+ rebooted or the USB re-connected.

ALIF: ALIF4021: f/w 2.02

Published 19-12-2019 15:00

Changes since 1.1 f/w:

New Feature:

  • Transparent USB2.0 High-speed link The ALIF4000 contains hardware that allows a full 480Mbps USB2.0 high-speed point to point link to be formed. In this V2.02 release, this feature has been enabled. This is identified as port 1 on the front of the RX unit. The link is point to point only. It cannot be multicast. In terms of setup and operation, it is linked to the normal USB operation. In a matrix system, the first RX to connect to the TX gets the link. If a second RX joins, the high-speed link is not active. If the original RX disconnects, the second unit that joined will assume the link. The HID only feature also disables the high-speed link totally as well as the normal USB from using any device other than HID devices.
  • Point to point setup via OSD. In point to point mode, it is now possible to configure all the RX and TX units setting from the onboard OSD. By using the hotkey modifier (Left ALT, Left CTRL, C default setting) this brings up the OSD and allows the user to configure.
  • USB device support. Support has been added for smart card or CAC readers and support for extra classes of Serial to USB devices.

DDX: f/w v3.09

Published 22-10-2019 17:02

For DDX30 and DDX10

This firmware release adds the ability to disable the USB audio on the DDX-CAM modules.

IPEPS-PLUS: VNC Absolute mouse not working with DDX

Published 18-10-2019 16:46

The latest v2 firmware for the IPEPS-PLUS adds Virtual Media support. The new function is not compatible with the DDX and as a result, also causes the mouse to stop working if you use Absolute mode. Disabling File Transfer on the IPEPS-PLUS will allow Absolute mouse mode to work again.

ALIF: Endpoints f/w v4.9.44052

Published 03-10-2019 13:03

V4.9 is a maintenance release which has addressed issues with the OSD (On screen display) and USB support of newer devices.
One new feature is the ability to stack the dual-screen view via VNC on the ALIF2112T

Fixes since v4.8:

  • Corruption on OSD if switching between low and high resolutions
  • Ipeps+ absolute mouse support on OSD
  • Channel OSD label not displayed at 2k Resolution
  • ALIF2112T – Remote VNC connections, video can be vertically stacked.
  • Cannot raise OSD after disconnecting from a dual-link video channel
  • Webpage certificates is due to expire if you are using the endpoints standalone and set to use HTTPS instead of HTTP. The existing certificate was due run out on 4th Oct 2020.
  • Channel reminder banner is not displayed over dual-link video
  • Hotplug detect period increased to 5s
  • Elgato Stream Deck support
  • uTrust card reader stops working uTrust card reader can take a long time to enumerate after changing channel

ALIF: ALIF4021 f/w 1.01

Published 20-09-2019 16:13

Changes since 1.0 f/w:
- Fixed: Updating of the UI Settings failed, triggering a RETRY and CONFLICT before updating
- Fixed: USB not functional when ALIF4000 RX is connected to ALIF TX (ALIF1002, ALIF2000 or ALIF100T) in point to point mode

XDIP f/w v1.04

Published 08-08-2019 16:29

Changes since 1.03
This release does not contain any fixes, just support for a newer flash memory chip.

IPEPS-PLUS: f/w 2.0

Published 31-07-2019 15:36

Changes since 1.0 f/w:
- OSD Screen Resized to One-Third of Monitor Screen Size after HDMI Removed/Re-inserted
- Caps Lock only works properly on the local console. This bug has been encountered with Solaris, HP-UX, and AIX hosts, but not on Windows, Mac or Ubuntu.
- EDID pass-through mode
- Audio Tone. A tone is played on the IPEPS-PLUS's 3.5mm audio output when a Remote Connection is established.
- Password Confirmation. You must enter the password twice to submit a change.
- Read-Only Access. Enabled remote connections to be read-only.
- Fixed incorrectly generated EDID.
- Fixed non-English characters not being passed through the VNC Viewer.
- Fixed Mac extended function keys F13-F15.
- Fixed Screensaver activating during local console use.
- Fixed Mouse Calibration on RedHat and Solaris
- Fixed NumLock disabled when using the NumLock number keys.

DDX: f/w v3.06

Published 24-06-2019 14:19

For DDX10 and DDX30

Fixed the following issue:-
- When re-assigning ports and using the Preset function to store the connection state, it was possible on power on that the configuration appeared to have been lost or the DDX-USR's and DDX-CAM to not be connected in the way that you had expected. This required the DDX to be factory reset to resolve the problem.

CCS-PRO: f/w 2.04.7267

Published 16-05-2019 17:25

This update contains the following:-
- Added the ability for the CCS-XB LED's to work in non-Free-Flow mode.
- Fixed an issue where the LED brightness level was not maintained if you reconnected the CCS-XB module whilst the CCS-PRO was powered.

RED-PSU: API now available

Published 14-05-2019 22:34

The API (Application Programming Interface) for the Redundant Power Supply (RED-PSU) is now available. There is no need to upgrade the firmware, it is available on v1.0 and above.

ALIF: ALIF100T-VGA f/w 4.08.01

Published 10-05-2019 12:00

Added Custom Mode timings
Analogue video has many different resolutions and timings to have an exhaustive list of supported EDID. Also many modes can be close to other modes making it difficult to auto detect correctly.
A web page has been added to the ALIF100T-VGA where you can adjust the video timings to ensure the system accurately displays the video content.
Please read the updated manual that goes along with this release to use this feature.

Known Issues

  • 1920 x 180@50Hz does not display correctly with fixed EDID selected on the AIM. Use 60Hz EDID or use custom mode
  • 800x 480@60 Hz sometimes displayed with offset or mis-detected. Re-apply hot plug detect, if no improvement, change the resolution on PC or use custom mode
  • 640 x 480@60Hz sometimes displayed with offset or mis-detected. Re-apply hot plug detect, if no improvement, change the resolution on PC or use custom mode.
  • For the VGA variant it is recommended that the hot plug detect period is set to 5 seconds – or very long when under control of AIM.

DDX: f/w v3.05

Published 03-05-2019 13:31

Fixed the following issues:-

  • Sideways scroll doesn't work with Apple mouse with MacOS
  • Unified Keyboard and Mouse not working


Added support for the new IPEPS-PLUS

CCS-PRO: f/w 2.03.6566

Published 18-03-2019 14:57

This firmware release resolves the following issues:

  • Moving the mouse quickly between screens could cause the clicks to function on the previous host.
  • Implemented switches hotkey functionality that is used on the AV4Pro for just switching individual component when changing host.
  • LED brightness was not adjustable on the previous v2.02 released, fixed this issue.
  • The "Keep alive" key can now be set as either Ctrl, Shift, Alt or Alt G

ALIF: ALIF100T-DV & ALIF100T-DP f/w 4.07.7

Published 15-03-2019 16:59

Bug Fixes:

- Maximum bandwidth was limited to 750Mb/s now changed to 950Mb/s.
- Protection against malformed multicast packets
- Multicast traffic inbound filter
- Memory leak when Statistics turned on
- Intermittently units going offline

ALIF: Endpoints f/w v4.8.42747

Published 11-12-2018 15:20

Fixes since 4.6 f/w:

  • Channel OSD name could intermittently be rendered in screen center when switching channels with different resolutions.
  • Added support for Chyron Hego Intellicommander X-lyric keyboard
  • Added fixed EDID for 3440x1440@50hz to support Ultrawide monitors.
  • Support for Belfuse 1GbE SFP RJ45 modules
  • Added support for Unicomp Keyboard
  • Added support for Fingerman USB Reader
  • Fixes for Disconnect/Reconnect your USB device when switching channels.
  • Fixed intermittent slow channel changes if Channel Labels enabled.
  • Fixed intermittent Channel OSD name not being displayed
  • Fixed support for Lenovo Gemalto card reader
  • Fixed typo on banner message.
  • Fixed specific teamed redundancy scenarios where video may not be received.
  • Fixed a rare issue where multicast packets could be corrupted.
  • Fixed an issue where the OSD could logout on channel change.
  • Added local transmitter feed-through feature. Requires AIM 4.8 or above.

ALIF: AIM f/w v4.8.42924

Published 11-12-2018 14:45

Features include:-

  • Support for the up and coming ALIF100T-VGA
  • Local feed through. ALIF receivers which are equipped with dual IP network ports (ALIF1002, ALIF2000 and ALIF2020) can be configured to support a local link connection to a Local PC via an ALIF1002T or ALIF100T in addition to the main link to the network.
  • New setting to allow “users” via the OSD to force a disconnect channel command
  • API change: option to reboot endpoints and additional API call request.

CCS-PRO: f/w v2.02.6174

Published 08-10-2018 09:34

This firmware release resolves the following issues:
- Stability when working with ALIF receivers.
- Resilience to the loss of the LED's when working with the CC-XB
- Change in behaviour of the network port LED's. Orange LED should flash when data is transferred rather than remain solid.

DDX: f/w v3.04

Published 03-08-2018 17:28

Fixed an issue with some industrial PC's where the video and usb could be lost on reboot when using the DDX-VGA CAM module.

ALIF: AIM - Web browser compatibility

Published 14-07-2018 23:00

Known to affect 4.x firmware.

When configuring the AIM's web interface, it is recommended that you use an up to date web browser. If using Internet Explorer 11 or below, configuration pages like the network settings may not save and give you an error message.

XDIP: f/w v1.03

Published 04-07-2018 23:00

Fixed the following issues:
USB Mouse intermittently not working on some hosts after a reboot.
Video distortion at 1920x1200@50hz

DDX: f/w v3.03

Published 01-05-2018 23:00

Added support for Promess Touchscreens and USB Joysticks. Improved audio performance frequency response.

CCS-PRO: f/w v2.01.5444

Published 10-04-2018 23:00

Fix: An intermittent loss of USB and a reboot has been observed when moving the Free-Flow mouse rapidly to the left and right whilst using ALIF receivers that are also doing their channel changes

ALIF: Endpoints f/w v4.6.42069

Published 10-04-2018 23:00

Fixes an intermittent loss of USB, particularly when used in conjunction with a CCS-PRO. Requires CCS-PRO firmware upgrade (2.01.5444 or higher).

ALIF: AIM f/w v4.7.42108

Published 26-03-2018 23:00

Support for the new ALIF100T transmitter, it also has a number of features and bug fixes.

Features include:
- Support for ALIF100T DP/DVI transmitter
- Addition of 3440x1440@60Hz to EDID list
- Addition of warning to users via the OSD if Primary AIM unit has failed
- Ability to have multiple DNS server IP addresses
- Manual editing of email address to overcome issues with exchange 2010 servers not complying to RFC2821

ALIF: AIM f/w v3.5.42099 - Critical Update

Published 02-03-2018 23:00

After January 2018, it is not possible to add new or factory reset endpoints to the AIM Manager due to a 32-bit rollover problem when generating 30 year SSL Certificates. They are required by both the AIM Manager and endpoints for trust and to encrypt the communication. This only affects the original AIM Manager. Please read the firmware release notes for more information. 

ALIF: AIM - Using the 192.168.1.x network range.

Published 01-02-2018 23:00

Be careful if you are using the 192.168.1.x network range for endpoints. If a transmitter or receiver is given 192.168.1.42, it cannot be added to the AIM Manager. This is because 192.168.1.42 is used for the Management port and causes the SSL security/authentication to fail.

DDX: f/w v3.02

Published 02-11-2017 23:00

New features and bug fixes.

Features include:-
- Reconnect console to the same source after a power cycle
- Change DHCP implementation for startup
- Touchscreen launch of OSD
- User configurable hot key support
- Allow enabling all permutations of access mode

Fixes:
- Ctrl-Alt-Del was not working
- Absolute (VNC) mouse mode support
- Yen and \ keys on Japanese keyboards
- USB lock up

ALIF: Endpoint f/w v4.6.41576

Published 15-09-2017 23:00

Fixes two issues from 4.5; losing USB with certain HP machines on reboot and having two transmitters video pointing to one receiver.

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