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Welcome to the Adder Support Wiki Knowledge Base

The purpose of this Wiki is to supplement the product manuals and provide our customers with a searchable resource that includes 'Howto' guides, product solutions, and answers to common questions that we are frequently asked in Technical Support.

"From little acorns mighty oaks do grow"

Our current focus is providing content on our flagship digital matrix AdderLink Infinity products, however, this will expand to all the products in the Adder Technology range. So, please make sure that you return to the Wiki often for the latest updates and information.

Whilst this Wiki will not replace our first-class Support team, who are still available by phone and email, we recommend that this should become your first port of call for answering questions and finding solutions.

This resource will be regularly updated by our Technical Support team, however, if there is information that is not covered by either our product manuals or Wiki that you require, please don't hesitate to contact us and we will be more than happy to help!

Elite 24/7 Support

Do you require absolute 24/7 operation in a mission-critical environment? Are you trying to maintain a trouble and contact-free environment in these unprecedented times? Adder is now offering an additional Elite Service that gives you 24/7 telephone access to its expert support engineers for assistance, diagnostics, and advanced hardware replacement.

For further information, please visit https://www.adder.com/proserv/elite.


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Page last modified on Thursday May 14, 2020 17:42:15 GMT-0000