Overview
Important
Restoring a Backup file will remove all the current data and replace it with the backup data. With the exception of the network settings.
There are two ways you can restore a Backup file to a Primary or Solo AIM Manager:-
- Using a Backup file that was downloaded from an AIM Manager.
- Choosing a Backup that has been automatically stored on an AIM Manager.
Important
- When restoring to an AIM Manager that has a Backup or Satellite AIM attached, you must factory reset the Backup and/or Satellite AIM's after the restore completes for the database to be re-synchronised.
- A backup file does not contain any of the SSL/TLS security keys that are used by the AIM and endpoints to secure the communication between them. If you are restoring the Backup to a new AIM or to one where endpoints have been deleted, you will need to factory reset the endpoints after you have restored the backup to the AIM for them to be shown online. This is to allow the AIM and Endpoints to establish new SSL/TLS keys.
- It is safe to restore a Backup taken from an AIM with an earlier version of firmware to a newer version on the second generation AIM Manager. However, if you are using the 1st Generation AIM Manager and have a Backup taken from an AIM with 2.5 firmware or below, do not attempt to restore it to an AIM running 3.3 or above. If you need to do this, please seek assistance from Adder Support.
Restoring a Backup File
- Open the AIM's web interface and navigate to Dashboard -> Backups.
- In the Downloaded Backups section, click on Choose file. Navigate to the AIM backup file you have stored.
- Click on the Upload button
- Remain on the Backups page until it reads Backup restored successfully at the top of the page.
- If you have any Backup or Satellite AIM Managers, these will need to be factory reset now.
- If you are restoring the Backup to a new AIM or one where endponts in the backup have been previously deleted from the AIM, then you will need to factory reset the endpoints for them to appear online and interact with the AIM.
Restoring a Stored Backup
- Open the AIM's web interface and navigate to Dashboard -> Backups.
- In the Backups on the Server section, click on Available backups dropdown list and select a suitable date.
- Press the Restore button below.
- Remain on the Backups page until it reads Backup restored successfully at the top of the page.
- If you have any Backup or Satellite AIM Managers, these will need to be factory reset now.
- If you are restoring the Backup to a new AIM or one where endponts in the backup have been previously deleted from the AIM, then you will need to factory reset the endpoints for them to appear online and interact with the AIM.