ALIF: How to Restore a Backup to an AIM Manager

Overview

Important

Restoring a Backup file will remove all the current data and replace it with the backup data. With the exception of the network settings.

There are two ways you can restore a Backup file to a Primary or Solo AIM Manager:-

When restoring to an AIM Manager that has a Backup or Satellite AIM attached, you must factory reset the Backup and/or Satellite AIM's after the restore completes for the database to be re-synchronised.
A backup file does not contain any of the SSL/TLS security keys that are used by the AIM and endpoints to secure the communication between them. If you are restoring the Backup to a new AIM or to one where endpoints have been deleted, you will need to factory reset the endpoints after you have restored the backup to the AIM for them to be shown online. This is to allow the AIM and Endpoints to establish new SSL/TLS keys.
It is safe to restore a Backup taken from an AIM with an earlier version of firmware to a newer version on the second generation AIM Manager. However, if you are using the 1st Generation AIM Manager and have a Backup taken from an AIM with 2.5 firmware or below, do not attempt to restore it to an AIM running 3.3 or above. If you need to do this, please seek assistance from Adder Support.

Open a web browser and log into the AIM’s web interface.
From the Side Menu, choose System Care and then Backup.
In the Upload Backups section, click Upload File.
On the Upload Backup File dialog, either drag and drop the Backup file, or click on the large Upload button and choose the Backup file from the file requester.
The AIM will check the Backup File. Click on Upload to apply the backup file.
It may take a few minutes for the Backup file to be restored. Once complete you will be returned to the Backup page.
If you have any Backup or Satellite AIM Managers, these will need to be factory reset now.
If you are restoring the Backup to a new AIM or one where endponts in the backup have been previously deleted from the AIM, then you will need to factory reset the endpoints for them to appear online and interact with the AIM.

Open a web browser and log into the AIM’s web interface.
From the Side Menu, choose System Care and then Backup.
In the Backups on the Server section, click Restore.
From the Available Backups dropdown list in the Restore Backup From Server dialog, choose the Backup date and time that you wish to restore to.
Press the Restore button to proceed.
A warning message will appear, confirming that you wish to proceed with the restore. Press Restore to continue.
If you have any Backup or Satellite AIM Managers, these will need to be factory reset now.
If you are restoring the Backup to a new AIM or one where endponts in the backup have been previously deleted from the AIM, then you will need to factory reset the endpoints for them to appear online and interact with the AIM.