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ALIF: Address Assignment Timeout - v3.3 to v3.5

Overview

 Important

Customers must update their ADDERLink INFINITY systems to avoid symptoms of an Address Assignment Timeout. The updates listed below have been released to provide an upgrade path to the latest firmware versions. Please note that older versions will only be supported until 31st December 2024.

All other versions of firmware published before 1st August 2024 are no longer supported from 3rd October 2024. It is recommended that you delete or archive older versions of firmware from your AIM to avoid using them in the future.

The AIM v3.5.52844 firmware update will allow customers still using the first-generation AIM Manager to continue to operate after the 3rd of October. It contains a patch to the original v3.5.42099 previously released in March 2018.

Only the AIM Manager needs to be upgraded to fix the issue. The transmitters and receivers should be running v3.7, the latest compatible version for a v3.5 AIM Manager.

Upgrading to v3.5.52844

Always upgrade the Primary AIM Manager and then the Backup Manager.

  • Download the latest v3.5.52844 firmware from the link below.
    Download AIM v3.52844
  • Open the AIM Managers web interface.
  • Login as an admin user.
  • Take a backup of the AIM Manager
  • Click the Updates click from the Dashboard.
  • Click the file-upload button.
  • Select the aim_upgrade_3.5.52844.tgz.asc from the location it was downloaded to.
  • Click Upload.
  • After a few minutes the upgrade will have been completed.
  • Reload the page to verify the firmware version number change
  • Factory reset the AIM ensuring both checkboxes are ticked
  • Apply the backup configuration to the AIM
  • Factory reset the Transmitters and Receivers

Support

The AIM v3.5 firmware version will be supported until 31st December 2024. If you have any questions then please contact us.


Page last modified on Monday November 11, 2024 16:12:35 GMT-0000