X200: Clear the Password

• If you know the password, you can unlock the system with the password and enter Configuration Mode. Within configuration mode press F8+Enter, the password will be cleared. Any current image control settings or skew adjustments will not be reset.

If a user inadvertently sets a password, the video output will be blank when the system is locked. Annoyingly this does happen occasionally.

• If you don’t know the password but have an Adder non-IP CATx switch then you can unlock the unit.
  • Connect the X200 module to an Adder non-IP CATx switch
  • Display the Configuration Menu using the keyboard connected to the switch
  • Clear UTP Extender Password is under the Function menu
  • Once the password has been cleared, the X200 should come back to Configuration Mode. Press Enter to save using the keyboard connected to X200.

• If you do not have a CATx switch but do have an X200 upgrade cable then you can unlock/reset the X200 by following the instructions.
  • Connect the X200 module to a computer in the same manner as you would carry out a flash upgrade.
  • While power is applied, set the X200 upgrade switch SW1 to its ON position.
  • Remove power from the X200 unit and then re-apply power.
  • Set the computer serial settings to the following: 19200, n, 8, 1
  • Using ‘TeraTerm’ (recommended) or an alternative terminal program, send “CLEAR” in the upper or lower case from the keyboard then press CTRL . The X200 unit should respond with “OK”.
  • The password is now clear and all factory default settings restored.

• If you don’t have any upgrade cables but are willing to make one then look at the pinouts here.

• You can also email support at adder.com to raise an RMA number and return the locked unit to Adder. A small amount of fee will be charged for clearing the password.