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Products »  Switch »  CCS-PRO

CCS-PRO: FAQ

Free-Flow is not working

There are a number of things to check should FreeFlow not be working.

  • The mouse and keyboard must be connected to the designated USB ports.

CCS PRO   FreeFlow Port

  • Check that Free-Flow is enabled.
  • FreeFlow is only supported on an operating system that supports an absolute mouse, this includes Windows, Mac and Linux. If you have multiple monitors, then only Windows and some variants of Linux are supported using a multi-monitor driver.
    • For Windows, the multi-monitor driver is available on the download section of the CCS-PRO4 page (the driver is the same for the CCS-PRO8).
    • For Linux, please contact us and request the Linux beta driver.
  • A Free-Flow configuration must be uploaded to the switch. The configuration will be discarded if you factory reset the switch.

Can I use a longer 10-pin cable between the CCS-PRO and CCS-XB Light Module?

No, the maximum cable length is 1m. If you need to place the CCS-LED's further away, it is possible to order 5m versions of the CCS-LED's. Alternatively, you could move the CCS-PRO closer to the monitors by extending the mouse and keyboard port on the CCS-PRO. NOTE; The CCS-PRO's console port only supports Full and low-speed hubs/extenders.

What is the maximum password length?

The maximum number of characters that can be used in a password is 16.


Page last modified on Friday January 22, 2021 12:38:53 GMT-0000