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Products »  Extender »  XD600

XD600: Upgrading the Firmware

This procedure covers the upgrade of the XD612, XD614, XD641, and XD642. The upgrade time can vary between the models. The XD612, XD641, and XD642 take approximately 6 minutes to upgrade, whilst the XD614 can take around 11 minutes

  1. Obtain upgrade file from the product pages on the main Adder Website.
  2. Unzip the downloaded file and copy the upgrade.bin to the top level of a FAT32 formatted USB stick.
  3. Ensure Receiver & Transmitter are linked together (by copper or fiber network cable), powered on and the LINK LED is showing Green.
  4. Press and hold the reset button on Receiver until the Status (STS) LED flashes Blue/Red

    XD600 Upgrade   Reset
     
  5. Insert the USB stick into the leftmost USB socket on the Receiver

    XD600 Upgrade   Insert USB
     
  6. Access the Dashboard to monitor the progress of upgrading.
  7. The Status (STS) LEDs on BOTH the Receiver and Transmitter should flash Red/Green whilst the upgrade is taking place. A progress indication is also displayed on the OSD.
  8. After a few minutes the Transmitter and Receiver should reboot and LEDs show Green, indicating a successful upgrade. The video screen output may flicker on/off during the reboot process – this is due to Windows and will settle to redisplay the video output after approx. 1 minute.

 

 Note

There is upgrade failure observed about 1 in 5 attempts. If you experience constant upgrade failure, please provide the error code on Dashboard to Adder Support.

 

Firmware Mismatch

 Note

If the Receiver has a newer Firmware than the Transmitter, you can follow the normal upgrade procedure. If the Transmitter has a newer Firmware than the Receiver, follow the below instructions in order to upgrade the Receiver separately.
  1. Ensure the Receiver is Disconnected from the transmitter.
  2. Obtain upgrade file from the product pages on the main Adder Website.
  3. Unzip the downloaded file and copy the upgrade.bin to the top level of a FAT32 formatted USB stick.
  4. Press and hold the reset button on Receiver until the Status (STS) LED flashes Blue/Red
  5. Insert the USB stick into the leftmost USB socket on the Receiver.
  6. Access the Dashboard to monitor the progress of upgrading.
  7. The Status (STS) LEDs on the Receiver should flash Red/Green whilst the upgrade is taking place. A progress indication is also displayed on the OSD.
  8. After a few minutes, the Receiver should reboot and LEDs show Green, indicating a successful upgrade.
  9. Reconnect the Transmitter and Receiver via the network cable and proceed with the normal upgrade procedure if the Transmitter needs to be updated to the latest firmware.


Page last modified on Tuesday January 16, 2024 10:28:09 GMT-0000