Note
If you are performing a factory reset and intend to disconnect the power immediately after the reset, you must wait at least 30 seconds after you have released the reset button for it to complete the process.
USR (User Station)
- Power on the unit
- Use a narrow implement (e.g. a straightened-out paper clip) to press-and-hold the recessed reset button on the front panel for roughly ten seconds, until the indicators turn blue (Note: alternating red/green indications will occur during the ten second period while the button is still pressed).
- Release the reset switch. The indicator will change to red for a short while (less than ten seconds) and then back to blue while the unit performs the reset and should then change to an alternative color, usually orange initially, signifying that the operation is complete
CAM (Computer Access Module)
- Power on the CAM
- Use a narrow implement (e.g. a straightened-out paper clip) to press-and-hold the recessed reset button on the front panel for roughly fifteen seconds, until the indicators turn blue (Note: alternating red/green indications will occur during the fifteen second period while the button is still pressed).
- Release the reset switch.
- The indicators will remain blue for a short while (less than ten seconds) while CAM unit configures itself and should then change to green if all connections are correct; or orange if one or more of the video, USB and/or network links are missing